The National Trust – Merchandising

Helping the UK conservation charity to maximise the revenue they raise from retailing and etailing.

In 2013/14 we worked with The National Trust to deliver several summer ranges and provide interim management for their E-commerce team.

We conducted a full review of the complete online trading experience. Working with fulfilment partners, designers and software providers we recommended and implemented a series of initiatives to streamline process, improve the customer experience and increase revenue.

Corri provided interim e-commerce management and merchandising support to the National Trust in 2013/14. She worked efficiently and always with a smile, I really appreciated her help in trading Christmas, improving our e-commerce proposition and developing the team. I can highly recommend Corri and would be very happy to work with her again.
David Poppe, Retail Merchandising Manager at National Trust